Project Consultation
We discuss the building, intended use, project stage and operational requirements to help define an appropriate next step.
Services
Elevator services in Kenya.
Support through the key stages of an elevator or escalator project.
ZDKN Elevator supports customers through the key stages of an elevator or escalator project.
The services provided for each project are confirmed through the applicable proposal, quotation or service agreement.
Services available
Shaft & Drawing Review
Where included in scope, project information and relevant drawings are reviewed to support coordination between the equipment and building works.
Installation
Installation activities are coordinated against the approved project scope, site readiness and agreed programme.
Testing & Commissioning
Installed equipment is checked and commissioned in accordance with the agreed project and handover requirements.
Preventive Maintenance
Maintenance plans can be arranged according to equipment type, age, usage and site requirements.
Repair Support
Fault diagnosis and required repair work are coordinated according to site access, equipment condition and parts availability.
Spare-parts Support
Availability, compatibility, lead time and pricing are confirmed before supply or replacement.
Technical Support
Support is provided within the agreed scope to help customers understand project, operating and service requirements.
Service clarity
Agreed scope. Clear expectations.
Preventive maintenance plans can include routine inspection, adjustment, cleaning, lubrication, functional checks and recommendations for corrective work, according to the agreed scope.
Warranty terms are defined for each supplied solution in the approved quotation or signed contract. The applicable period, covered items, exclusions and customer responsibilities are confirmed before order acceptance.
Start a conversation
Need support for an elevator project?
Tell us about your building, project stage and product requirements. Our team will review your enquiry and discuss the next steps.